Terms and Conditions

Terms of Use:
- The member must be at least 18 years old.
- You must maintain the security and confidentiality of your membership: secret numbers, tracking numbers, and any personal information will not accept any responsibility for any loss or damage resulting from your violation of this security obligation.
- We reserve the right to amend shipping rates and services at any time without prior notice.
- You must use your full legal name, email address, local address, ID proof, phone number and any other information requested to complete the registration process.
- BridgeNRIs has the right to cancel the account for any fraud.
Services:
- BridgeNRIs provides multiple shipping options from multiple carriers, and the delivery time varies according to the carrier.
- We would like to note that BridgeNRIs does not provide any guarantees on the time of arrival of the shipment, and its responsibility ends by delivering the shipment to the carrier. In the event of any problem with the shipment, the member must communicate with the carrier.
- Shipping fees are based on either the actual or volumetric weight, whichever is greater, after processing the order, with a note that shipping prices are calculated at the time of shipment and are subject to change at any time.
- Any additional charges outside the shipping fee will be the responsibility of the customer. Depending on the type, weight, and size of the shipment, some shipments may require additional fees, for example (taxes and customs).
Recording Shipments (Member Purchases):
- In the event that any shipment arrives at BridgeNRIs without registering it in a customer account, the customer is required to inform BridgeNRIs within 10 working days from the date of arrival of the shipment until it is registered in the membership of its owner. In the event that the customer is not informed within 10 working days from the date of arrival of the shipment, any order will be automatically rejected and the shipment destroyed, and BridgeNRIs will not be responsible for damaged products.
- In the event that BridgeNRIs receives any prohibited substances, the customer will be notified immediately, and the customer will have a period of 10 working days to remove/trash/donate the prohibited substance(s) from the BridgeNRIs warehouse in accordance with the company's policy.
- If the customer continues to request prohibited products, BridgeNRIs has the right to cancel the order without any compensation for the products or the value of shipping, and the member has no right to claim.
- The customer must check the price and quantity of the products inside the shipment to confirm the accuracy before ordering a shipment, and if there is a difference, the invoice must be sent through customer service for modification before the shipment request. The customer is not entitled to claim any customs fees resulting from an error in data entry - if the request is made - the customer is considered to have fully agreed with the declared value.
Order Processing:
- Customer has 15 days to pay the shipping value. In the event that the shipping value is not paid within 15 days, storage fees will be charged to the member, which is Rs.100 per day for each order upto 10 kgs. In the event of non-payment within 30 days, BridgeNRIs has full authority to destroy the contents of the order and to suspend or cancel the client's account.
- Before ordering a shipment, it is the customer's responsibility to confirm the description and price of the product that will be sent. BridgeNRIs will not be responsible for delays, damages, or penalties resulting from customs declarations or customs duties in your country.
- BridgeNRIs warehouse does not have the feature to control temperature and humidity, and products that must be kept at a low temperature (cold) may be damaged during storage, shipment, or storage with the carrier company. BridgeNRIs does not bear any responsibility and is not compensated for.
- If the shipment is returned to BRIDGENRIs due to issues with customs documentation, import regulations, duties, or taxes, the customer will be responsible for the return fee.
- The client will assign BRIDGENRIs responsible for preparing the special files for the shipments with full authorization to take care of all legal procedures eg preparing invoices and any other document required to ship the shipment to the client.
Insurance (Explanation of Compensation Claims and Required Documents):
- BridgeNRIs provides optional freight insurance. The customer must confirm the value of each shipment before raising the shipment request and confirm before confirming the order.
- BridgeNRIs file a claim with the carrier, and in the event of a claim, the amount paid will be based either on the weight of the shipment or the percentage of the declared value in accordance with the conditions and regulations of the carrier.
- In order for BridgeNRIs to confirm the loss or damage with the carrier, the customer must provide evidence such as photos of the damaged items and any packaging or other documents to help prove the claim. Note that external damage to the shipping box or the product box only, without damage to the purpose itself, is not covered by insurance.
- In the event that the box has been received and there are missing products, a complaint must be submitted to us through customer service within five days from the date of receipt. Any complaint lodged after more than 5 days will be rejected.
- BridgeNRIs is not responsible in the event that the shipment does not arrive due to a wrong address or because of the shipment of one of the prohibited items or because of the actions of any governmental authority, including customs.
- Products in our BridgeNRIs warehouse are insured at their full value provided the value does not exceed $2500. An invoice for the product must be provided to prove the value of the product. Note that BridgeNRIs knows the weight of incoming shipments approximately to the weight of the product. To ensure that there is no fraud in the claim or in the event that an incorrect product was received.
Fraud:
- In the event of any fraud attempt to pay or the customer's identity or to use your BridgeNRIs membership in any fraud, BridgeNRIs has full authority to cancel the customer's membership without any kind of compensation.
- If an official complaint is received by the authorities or the sender of the shipment about the existence of a fraud, the company has the right to cancel the customer's account and hand over the shipment to the authorities or return it to the exporter.
Prohibited and Dangerous Substances:
- Customer agrees not to order any item prohibited by any (local, India, or Government regulations). BridgeNRIs will not ship any of the prohibited items from any of these parties, knowing that any prohibited item is subject to confiscation. BridgeNRIs provides a sample list of products prohibited from shipping in addition to what may be prohibited in the customer's country and any other product that the company considers illegal or harmful.
- BridgeNRIs does not provide an international return service (the customer can use the seller to get a paid return).
- You can return the shipments purchased from American stores for any reason, in coordination with the seller through BridgeNRIs, if you wish, knowing that it entails shipping costs, and if it is possible to provide a bill of lading, a nominal fee will be collected.
- The customer shall be responsible for any additional documents required to clear the shipment from customs, and in the event the customer requests any prohibited, prohibited, or requires additional documents - the customer shall be responsible for any penalties or financial fines resulting from his request. Customer bears return fees (or taxes if applicable) for any shipment returned from customs to the source. BridgeNRIs is not responsible for the costs of returning shipment.
- Any prohibited items that cannot be shipped within the US due to carrier restrictions or local laws will be immediately disposed of. BridgeNRIs is not responsible for physical damages resulting from such conduct.
- Hazardous materials that are shipped to some countries may require additional time (3-5 working days) - they may require additional time during shipping and customs clearance, and there are no guarantees about the time of arrival. Shipments containing hazardous materials may require additional charges from carriers.

Terms and Conditions

Terms of Use:

The member must be at least 18 years old.

You must maintain the security and confidentiality of your membership: secret numbers, tracking numbers, and any personal information will not accept any responsibility for any loss or damage resulting from your violation of this security obligation.

We reserve the right to amend shipping rates and services at any time without prior notice.

You must use your full legal name, email address, local address, ID proof, phone number and any other information requested to complete the registration process.

BridgeNRIs has the right to cancel the account for any fraud.

Services:

BridgeNRIs provides multiple shipping options from multiple carriers, and the delivery time varies according to the carrier.

We would like to note that BridgeNRIs does not provide any guarantees on the time of arrival of the shipment, and its responsibility ends by delivering the shipment to the carrier. In the event of any problem with the shipment, the member must communicate with the carrier.

Shipping fees are based on either the actual or volumetric weight, whichever is greater, after processing the order, with a note that shipping prices are calculated at the time of shipment and are subject to change at any time.

Any additional charges outside the shipping fee will be the responsibility of the customer. Depending on the type, weight, and size of the shipment, some shipments may require additional fees, for example (taxes and customs).

Recording Shipments (Member Purchases):

In the event that BridgeNRIs receives any prohibited substances, the customer will be notified immediately, and the customer will have a period of 10 working days to remove/trash/donate the prohibited substance(s) from the BridgeNRIs warehouse in accordance with the company's policy.

If the customer continues to request prohibited products, BridgeNRIs has the right to cancel the order without any compensation for the products or the value of shipping, and the member has no right to claim.

Order Processing:

Before ordering a shipment, it is the customer's responsibility to confirm the description and price of the product that will be sent. BridgeNRIs will not be responsible for delays, damages, or penalties resulting from customs declarations or customs duties in your country.

BridgeNRIs warehouse does not have the feature to control temperature and humidity, and products that must be kept at a low temperature (cold) may be damaged during storage, shipment, or storage with the carrier company. BridgeNRIs does not bear any responsibility and is not compensated for.

If the shipment is returned to BRIDGENRIs due to issues with customs documentation, import regulations, duties, or taxes, the customer will be responsible for the return fee.

The client will assign BRIDGENRIs responsible for preparing the special files for the shipments with full authorization to take care of all legal procedures eg preparing invoices and any other document required to ship the shipment to the client.

Insurance (Explanation of Compensation Claims and Required Documents):

BridgeNRIs provides optional freight insurance. The customer must confirm the value of each shipment before raising the shipment request and confirm before confirming the order.

BridgeNRIs file a claim with the carrier, and in the event of a claim, the amount paid will be based either on the weight of the shipment or the percentage of the declared value in accordance with the conditions and regulations of the carrier.

In the event that the box has been received and there are missing products, a complaint must be submitted to us through customer service within five days from the date of receipt. Any complaint lodged after more than 5 days will be rejected.

BridgeNRIs is not responsible in the event that the shipment does not arrive due to a wrong address or because of the shipment of one of the prohibited items or because of the actions of any governmental authority, including customs.

Fraud:

In the event of any fraud attempt to pay or the customer's identity or to use your BridgeNRIs membership in any fraud, BridgeNRIs has full authority to cancel the customer's membership without any kind of compensation.

If an official complaint is received by the authorities or the sender of the shipment about the existence of a fraud, the company has the right to cancel the customer's account and hand over the shipment to the authorities or return it to the exporter.

Prohibited and Dangerous Substances:

BridgeNRIs does not provide an international return service (the customer can use the seller to get a paid return).

You can return the shipments purchased from American stores for any reason, in coordination with the seller through BridgeNRIs, if you wish, knowing that it entails shipping costs, and if it is possible to provide a bill of lading, a nominal fee will be collected.

Any prohibited items that cannot be shipped within the US due to carrier restrictions or local laws will be immediately disposed of. BridgeNRIs is not responsible for physical damages resulting from such conduct.